Quo (formerly OpenPhone) at a Glance
What it is: Quo (formerly OpenPhone) is a modern AI-powered business phone system with shared numbers, CRM integration, and the Sona AI agent for automated call handling.
Price: Starting at $15/user/month (as of February 2026)
Best for: Solo Agents, Teams, Brokerages
Top alternative: Grasshopper
Our rating:
Quo (formerly OpenPhone) Review for Real Estate Agents (2026)
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Quick Stats
| Starting Price | $15/user/month | $180/user (annual) |
|---|---|
| Free Plan | No |
| Free Trial | 7 days |
| Best For | Agents and teams who want the most modern business phone system with AI-powered call handling, shared numbers, and deep CRM integration |
| Key Features | Sona AI Agent, Shared Phone Numbers, AI Call Tags & Summaries, Built-in Mini CRM |
| Integrations | HubSpot, Salesforce, Slack, Gong, Google Contacts |
| Mobile Apps | Web, iOS, Android, macOS, Windows |
| Founded | 2018 (San Francisco, California) |
| Pricing Verified | February 13, 2026 |
Overview
Quo, rebranded from OpenPhone in September 2025 with $105 million in growth financing, represents the most modern business phone system available for real estate professionals. The rebrand coincided with a major push into AI-powered communication, headlined by the launch of Sona, a 24/7 AI agent that answers calls, qualifies leads, and routes conversations automatically.
For real estate teams, Quo's standout capabilities are shared phone numbers (multiple team members handle calls and texts from the same number), a built-in mini CRM with contact profiles and activity history, and an expanding suite of AI tools including call summaries, auto-tagging, and the Sona AI agent. The platform integrates natively with HubSpot and Salesforce with just a two-step setup, and connects to thousands of apps through Zapier and Make.
With approximately 90,000 businesses on the platform and 30,000+ new businesses onboarded in the six months following the rebrand, Quo has established itself as the #1 customer-satisfaction-rated business phone on G2. The per-user pricing model ($15-$35/user/month) is more expensive than Grasshopper's flat rate for teams, but the feature set, integrations, and AI capabilities justify the premium for agents and teams who need modern collaboration tools.
Key Features
Sona AI Agent
24/7 AI that answers calls, qualifies leads, and routes conversations automatically -- your virtual receptionist that never sleeps.
Shared Phone Numbers
Multiple team members can answer calls and texts from the same business number, ensuring no lead falls through the cracks.
AI Call Tags & Summaries
Automatic call categorization (urgent, pricing inquiry, etc.) and AI-generated call summaries eliminate manual note-taking.
Built-in Mini CRM
Contact profiles with call notes, tags, and activity history keep context at your fingertips for every conversation.
Voicemail Transcription
Read voicemails as text instead of listening, saving time and enabling faster response to leads.
Auto-Reply Texts
Automatically respond to missed calls with a professional text message so leads always get an immediate response.
Desktop & Mobile Apps
Native apps for Mac, Windows, iOS, and Android with seamless cross-device experience.
Business Hours & Call Handling
Set working hours with after-hours messaging, call routing, and Sona AI handling when you are unavailable.
Pricing Details
Quo (formerly OpenPhone) uses per user pricing. Here are the tiers (prices as of February 13, 2026):
- 1 phone number per user
- Unlimited US/Canada calling and SMS/MMS
- Call recording on all plans
- Voicemail transcription
- Basic integrations (Zapier, webhooks)
- Desktop and mobile apps
- Everything in Starter
- Multiple phone numbers per user
- Native HubSpot and Salesforce integration
- Sona AI Agent, AI Call Tags, and AI Summaries
- Group calling and analytics
- Unlimited shared users and priority support
- Everything in Business
- Priority support
- Dedicated account manager
- Custom contract terms
- SLA guarantees
- Advanced security features
Integrations
Direct Integrations
- HubSpot
- Salesforce
- Slack
- Gong
- Google Contacts
Automation Platforms
Quo (formerly OpenPhone) connects via Zapier and Make for hundreds of additional integrations.
API Available: Yes — Quo (formerly OpenPhone) offers an API for custom integrations.
Pros and Cons
Pros
- Sona AI Agent provides 24/7 automated call handling and lead qualification
- Shared numbers make team collaboration seamless -- no leads missed
- Native HubSpot and Salesforce integration with two-step setup
- AI call summaries and auto-tagging eliminate manual note-taking
- $105M in funding signals long-term viability and continued innovation
- Ranked #1 in customer satisfaction on G2 with 90,000+ businesses
Cons
- Per-user pricing ($15-$35/user/month) adds up quickly for larger teams
- AI features and CRM integrations require the Business tier ($23+/user/month)
- No flat-rate team option -- Grasshopper is cheaper for 3+ users
- Still building brand recognition under the new Quo name
Our Verdict
Quo (formerly OpenPhone) delivers the best modern business phone experience for real estate professionals. With the Sona AI agent, shared numbers, and native CRM integration, it is the clear choice for teams that want AI-powered communication. The 20% recurring affiliate commission makes it a top monetization opportunity in the category.
Frequently Asked Questions
Did OpenPhone change its name?
Yes, OpenPhone rebranded to Quo in September 2025 alongside $105 million in growth financing. The product, features, and team remain the same. The website moved from openphone.com to quo.com.
How much does Quo (OpenPhone) cost in 2026?
Quo Starter costs $15/user/month (annual) or $19/user/month (monthly). Business is $23/user/month (annual) or $33/user/month. Scale is $35/user/month (annual) with custom monthly pricing. Extra numbers cost $5/month each.
What is the Sona AI Agent?
Sona is Quo's AI agent that answers calls 24/7, qualifies leads by asking relevant questions, and routes conversations to the right team member. It is included in the Business tier and acts as a virtual receptionist that never takes a day off.
Can multiple people share a Quo phone number?
Yes, shared phone numbers are a core feature. Your entire team can see and respond to calls and texts from the same business number, with full conversation history visible to everyone.
Quo vs Grasshopper: which is better for real estate?
Quo offers AI call handling, shared numbers, and CRM integrations but charges per user. Grasshopper has flat-rate pricing with no per-user fees but lacks integrations and modern features. Choose Quo for teams needing collaboration and AI; Grasshopper for solo agents wanting simplicity and predictable costs.
Does Quo have an affiliate program?
Yes, Quo has a full affiliate program through PartnerStack offering 20% recurring commission on all referred revenue for 12 months with a 90-day cookie duration. This is the highest-value affiliate program in the client communication category.
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