24/7 AI that answers calls, qualifies leads, and routes conversations automatically -- included on every plan with 1,000 free automation credits a month.
Q
Quo (formerly OpenPhone)
quo.com Editor's pickQuo (formerly OpenPhone) is a modern AI-powered business phone system with shared numbers, CRM integration, and the Sona AI agent for automated call handling.
The verdict
Quo (formerly OpenPhone) delivers the best modern business phone experience for real estate professionals, and with the Sona AI agent, shared numbers, and native CRM integration, it is the clear choice for teams that want AI-powered communication. The 20% recurring affiliate commission makes it a top monetization opportunity in the category.
01 — Overview
What Quo (formerly OpenPhone) is, and isn't.
Quo, rebranded from OpenPhone in September 2025 with $105 million in growth financing, represents the most modern business phone system available for real estate professionals. The rebrand coincided with a major push into AI-powered communication, headlined by the launch of Sona, a 24/7 AI agent that answers calls, qualifies leads, and routes conversations automatically.
For real estate teams, Quo's standout capabilities are shared phone numbers (multiple team members handle calls and texts from the same number), a built-in mini CRM with contact profiles and activity history, and an expanding suite of AI tools including call summaries, auto-tagging, and the Sona AI agent. As of 2026, every plan includes Sona with 1,000 free automation credits per month (one answered call uses 100 credits), with extra credit packs starting at $25/month for 4,000. The platform integrates natively with HubSpot and Salesforce with just a two-step setup, and connects to thousands of apps through Zapier and Make.
With approximately 90,000 businesses on the platform and 30,000+ new businesses onboarded in the six months following the rebrand, Quo has established itself as the #1 customer-satisfaction-rated business phone on G2. The per-user pricing model ($15-$47/user/month) is more expensive than Grasshopper's flat rate for teams, but the feature set, integrations, and AI capabilities justify the premium for agents and teams who need modern collaboration tools.
02 — Features ◆ standout
8 features, scored.
The 4 marked ◆ are why we rate Quo (formerly OpenPhone) a 4.6 overall.
Multiple team members can answer calls and texts from the same business number, ensuring no lead falls through the cracks.
Automatic call categorization (urgent, pricing inquiry, etc.) and AI-generated call summaries eliminate manual note-taking.
Contact profiles with call notes, tags, and activity history keep context at your fingertips for every conversation.
Read voicemails as text instead of listening, saving time and enabling faster response to leads.
Automatically respond to missed calls with a professional text message so leads always get an immediate response.
Native apps for Mac, Windows, iOS, and Android that stay in sync across every device.
Set working hours with after-hours messaging, call routing, and Sona AI handling when you are unavailable.
03 — Verdict at a glance
What we like — and where it falls short.
Pros
- +Sona AI Agent provides 24/7 automated call handling and lead qualification
- +Shared numbers let the whole team see every conversation, so no leads slip through
- +Native HubSpot and Salesforce integration with two-step setup
- +AI call summaries and auto-tagging eliminate manual note-taking
- +$105M in funding signals long-term viability and continued innovation
- +Ranked #1 in customer satisfaction on G2 with 90,000+ businesses
Cons
- −Per-user pricing ($15-$47/user/month) adds up quickly for larger teams
- −CRM integrations and AI Call Tags/Summaries require the Business tier ($23+/user/month)
- −Heavy AI use needs paid credit packs beyond the 1,000 free monthly credits
- −No flat-rate team option -- Grasshopper is cheaper for 3+ users
04 — Pricing
3 tiers. Most teams land on the middle one.
Prices below are as listed publicly Feb 2026. Verify on the official pricing page before committing — vendor pages change more often than our quarterly re-checks.
Starter
$19 / user / mo
- 1 phone number per user
- Unlimited US/Canada calling and SMS/MMS
- Call recording on all plans
- Voicemail transcription
- Sona AI agent with 1,000 monthly automation credits
- Desktop and mobile apps
Business Most pick this
$33 / user / mo
- Everything in Starter
- Multiple phone numbers per user
- Native HubSpot and Salesforce integration
- AI Call Tags and AI Summaries
- Group calling and analytics
- Unlimited shared users and priority support
Scale
$47 / user / mo
- Everything in Business
- Dedicated account manager
- Custom contract terms
- SLA guarantees
- Advanced security features
- Priority support
05 — Integrations
What it talks to, out of the box.
Direct integrations marked first; Zapier and Make cover the long tail.
HubSpot
Salesforce
Slack
Gong
Google Contacts
Zapier: yes Make: yes Public API: yes
06 — Top alternative
If Quo (formerly OpenPhone) isn't the right shape.
G
Grasshopper
Grasshopper remains the reliable classic for agents who want flat-rate virtual phone pricing without per-user fees. The addition of unified conversations and AI transcription in 2025 keeps it competitive, but its lack of CRM integrations and shared numbers means teams with collaboration needs should look at Quo instead.
07 — Frequently asked
Questions every Quo (formerly OpenPhone) shopper asks.
Did OpenPhone change its name?
Yes, OpenPhone rebranded to Quo in September 2025 alongside $105 million in growth financing. The product, features, and team remain the same. The website moved from openphone.com to quo.com.
How much does Quo (OpenPhone) cost in 2026?
Quo Starter costs $15/user/month (annual) or $19/user/month (monthly). Business is $23/user/month (annual) or $33/user/month. Scale is $35/user/month (annual) or $47/user/month (monthly). Extra numbers cost $5/month each, and every plan includes 1,000 free Sona automation credits per month.
What is the Sona AI Agent?
Sona is Quo's AI agent that answers calls 24/7, qualifies leads by asking relevant questions, and routes conversations to the right team member. As of 2026 it is included on every plan with 1,000 free automation credits a month (one answered call uses about 100 credits), and extra credit packs start at $25/month for 4,000.
Can multiple people share a Quo phone number?
Yes, shared phone numbers are a core feature. Your entire team can see and respond to calls and texts from the same business number, with full conversation history visible to everyone.
Quo vs Grasshopper: which is better for real estate?
Quo offers AI call handling, shared numbers, and CRM integrations but charges per user. Grasshopper has flat-rate pricing with no per-user fees but lacks integrations and modern features. Choose Quo for teams needing collaboration and AI; Grasshopper for solo agents wanting simplicity and predictable costs.
Does Quo have an affiliate program?
Yes, Quo has a full affiliate program through PartnerStack offering 20% recurring commission on all referred revenue for 12 months with a 90-day cookie duration. This is the highest-value affiliate program in the client communication category.