ShowingTime+ at a Glance
What it is: ShowingTime+ is the industry-leading showing management platform with deep MLS integration for scheduling, feedback, and lockbox access.
Price: Starting at $0/month (as of February 2026)
Best for: Solo Agents, Teams, Brokerages, High Volume
Top alternative: SentriLock
Our rating:
ShowingTime+ Review for Real Estate Agents (2026)
Try ShowingTime+ - 14 Day Free Trial →Quick Stats
| Starting Price | $0/month | $0/(annual) |
|---|---|
| Free Plan | Yes |
| Free Trial | 14 days |
| Best For | Agents and teams who want seamless MLS-integrated showing scheduling with automated seller notifications and feedback collection |
| Key Features | MLS-Integrated Scheduling, Automated Seller Notifications, Showing Feedback Collection, Lockbox Integration, Multi-Listing Tour Scheduling (ShowingCart), 24/7 Live Appointment Specialists |
| Integrations | Supra eKEY, SentriLock, Google Calendar, Outlook, RPR (Realtors Property Resource), 300+ MLSs |
| Mobile Apps | Web, iOS, Android |
| Founded | 1999 (Chicago, IL) |
| Pricing Verified | February 13, 2026 |
Overview
ShowingTime+ (part of Zillow Group since 2021) is the dominant showing management platform in real estate, integrated with over 300 MLSs across North America. The platform handles the complete showing workflow: appointment requests, seller notifications, agent confirmations, automated reminders, and post-showing feedback collection. In 2019, ShowingTime acquired Centralized Showing Service (CSS), absorbing its live operator capabilities into the ShowingTime+ product suite.
For listing agents, ShowingTime eliminates phone tag by automating the scheduling process according to seller-defined availability and preferences. Sellers receive notifications via text, call, email, or the app and can approve or decline with a single tap. For buyers' agents, it provides a single interface to request showings across multiple listings without calling each listing agent individually, plus route-optimized multi-listing tours via ShowingCart.
ShowingTime+ is now a broader product suite encompassing dotloop (transaction management), Bridge Interactive (MLS back-office), Listing Media Services (Aryeo photography coordination), and Listing Showcase (AI-powered premium listing presentations on Zillow, launched nationwide in 2024). The showing management component is often included free with MLS membership at the basic tier, with Appointment Center upgrades available at $10-15/month through MLS partnerships or $35-45/month for direct subscriptions.
Key Features
MLS-Integrated Scheduling
Deep integration with 300+ MLSs enables one-click showing requests directly from listings.
Automated Seller Notifications
Sellers receive instant texts, calls, emails, or app notifications for appointment requests with one-tap approve/decline.
Showing Feedback Collection
Automated feedback requests after showings with customizable questions and analytics dashboards.
Lockbox Integration
Connect with Supra eKEY and SentriLock for seamless access management during confirmed showings.
Multi-Listing Tour Scheduling (ShowingCart)
Buyers' agents can schedule multiple showings and optimize tour routes for efficient property tours.
24/7 Live Appointment Specialists
Access live operators for complex scheduling situations, including former CSS call center capabilities.
Calendar Sync
Sync showing appointments with Google Calendar, Outlook, and other calendar applications.
Offer Management
Manage and track offers on listings alongside showing activity.
Pricing Benchmark Report
Market analytics showing how your listing compares to similar properties in the area.
Mobile Apps
Full-featured iOS and Android apps for on-the-go scheduling and management.
Pricing Details
ShowingTime+ uses tiered pricing. Here are the tiers (prices as of February 13, 2026):
- Basic showing scheduling and confirmations
- Appointment requests via MLS integration
- Standard feedback collection
- Mobile app access (iOS and Android)
- Feature availability varies by MLS membership level
- Enhanced scheduling controls and automation
- Lockbox integration (Supra eKEY and SentriLock)
- Advanced feedback analytics and reporting
- Calendar sync (Google Calendar, Outlook)
- MLS-subsidized pricing ($10-15/mo depending on MLS)
- All Appointment Center features without MLS discount
- 24/7 access to live appointment specialists
- Offer management tools
- Pricing Benchmark Report (market analytics)
- Direct subscription pricing $35-45/mo depending on market
Integrations
Direct Integrations
- Supra eKEY
- SentriLock
- Google Calendar
- Outlook
- RPR (Realtors Property Resource)
- 300+ MLSs
API Available: Yes — ShowingTime+ offers an API for custom integrations.
Pros and Cons
Pros
- Industry standard with the broadest MLS integration coverage (300+ MLSs)
- Often included free or subsidized through MLS membership dues
- Eliminates phone tag between listing agents, sellers, and buyers' agents
- Lockbox integration with both Supra eKEY and SentriLock systems
- Robust feedback collection helps sellers understand market response
- Live appointment specialists available 24/7 (former CSS capabilities)
Cons
- Premium features require additional payment beyond MLS-included tier
- Feature availability varies significantly by MLS partnership terms
- Interface can feel dated compared to newer competitors like TourZazz
- Zillow ownership concerns some agents about data privacy and competitive use
Our Verdict
ShowingTime+ is the default choice for most agents due to its ubiquitous MLS integration and often-free basic tier. SentriLock's free Showing Service now offers a viable alternative in markets where it has lockbox presence, but ShowingTime's 300+ MLS coverage remains unmatched.
Frequently Asked Questions
Is ShowingTime free?
Basic ShowingTime access is often included with MLS membership at no additional cost. The Appointment Center upgrade costs $10-15/month through MLS partnerships or $35-45/month for direct subscriptions. Premium features like Listing Showcase are priced separately.
How does ShowingTime work with my MLS?
ShowingTime integrates directly with 300+ MLSs. When a buyer's agent requests a showing through the MLS, ShowingTime automates the notification and approval process with the listing agent and seller. Check with your MLS for which ShowingTime features are included with your membership.
Does ShowingTime work with lockboxes?
Yes. ShowingTime integrates with both Supra eKEY and SentriLock lockbox systems. When a showing is confirmed, access codes or eKEY authorization can be automatically granted for the appointment window.
Is ShowingTime owned by Zillow?
Yes. Zillow Group acquired ShowingTime in 2021 for $500 million. ShowingTime also acquired Centralized Showing Service (CSS) in 2019. The combined suite was rebranded ShowingTime+ in 2022, encompassing showing management, dotloop, Bridge Interactive, and Listing Showcase.
What happened to Centralized Showing Service (CSS)?
CSS was acquired by ShowingTime in September 2019 and its live operator capabilities have been folded into the ShowingTime+ platform. The showings.com website now redirects to ShowingTime. Agents seeking live operator support can access it through ShowingTime's Appointment Center.
Can I schedule multiple showings at once?
Yes. Buyers' agents can use ShowingCart to request multiple showings across different listings and optimize their tour route. The system handles coordination with each listing agent simultaneously.
Related Showing Management Tools
Centralized Showing Service (CSS) was a live-operator showing platform acquired by ShowingTime in 2019 and is now fully integrated into the ShowingTime+ suite owned by Zillow Group.
Read Full ReviewSentriLock is the NAR-owned electronic lockbox and showing management platform with free SentriKey Showing Service for all lockbox customers.
Read Full ReviewShowami is a marketplace connecting agents with licensed showing assistants who can conduct property showings on their behalf for $39-$399 per showing.
Read Full ReviewSupra eKEY is the most widely deployed electronic lockbox system in real estate, now owned by Honeywell, providing secure property access with comprehensive showing activity tracking.
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